You might find a way to do this in your phone’s settings menu. It is better to update your smartphone’s operating system. There are different ways to update the OS on other devices. So, in that case, the best thing to do is to update the software on both devices. Outdated Operating systemĪnother reason why your AnyDesk mouse not working is that perhaps your devices’ operating systems are old or prone to bugs. No matter which ISP they are using, the internet connection won’t work right if the device’s date and time aren’t in sync with the actual date and time in the area. So, all internet-connected devices must have the correct data and time for where they are. Without access to the internet, the AnyDesk app won’t work. However, we will present every potential defense and the most straightforward solutions. Is Your AnyDesk Mouse Not Working? 6 Handy FixesĪlthough predicting the reason why your mouse is not working on AnyDesk is not easy.